Privacy Policy

Last Updated: March 18, 2025

1. Introduction

Welcome to OIO.LK! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, https://oio.lk. By using our Service, you agree to the practices described in this policy.

2. Definitions

Here’s what we mean by certain terms:

  • Cookies: Small files stored on your device to improve your experience.
  • Personal Data: Information that identifies you (e.g., name, email, phone number).
  • Service: Our website, https://oio.lk.
  • Service Providers: Third parties who help us operate the Service.
  • Usage Data: Information collected automatically (e.g., IP address, browser type).

3. What Information We Collect

We collect the following types of information:

Personal Data

When you use our live chat feature, we may ask for:

  • Your name
  • Email address
  • Mobile number
Usage Data

We automatically collect:

  • Your IP address
  • Browser type and version
  • Pages you visit and time spent on them
  • Device information (e.g., mobile or computer)
Cookies

We use cookies to:

  • Remember your preferences
  • Improve your experience
  • Analyze how you use our Service

You can disable cookies in your browser, but some features may not work properly.

4. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Respond to your inquiries through live chat
  • Communicate with you (e.g., updates, support)
  • Improve our Service and develop new features
  • Analyze usage trends
  • Protect against fraud and misuse

5. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: To help us operate the Service (e.g., live chat software providers).
  • With Advertisers: For displaying third-party ads (e.g., Google Ads).
  • For Business Transfers: If we merge, sell, or transfer assets.
  • With Your Consent: For any other purpose you approve.

We never sell your personal information to third parties.

6. Third-Party Advertising (Google Ads)

Our website displays Google Ads, which may use cookies and tracking technologies to deliver personalized ads. Here’s what you need to know:

  • How Ads Work: Google Ads may collect information about your browsing behavior to show you relevant ads.
  • Your Choices: You can opt out of personalized ads by visiting Google’s Ad Settings.
  • Third-Party Policies: Google’s use of data is governed by their Privacy Policy.

7. Data Security

We take your privacy seriously and use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Data Retention

We keep your personal information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes

9. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, contact us at mediaenetworks@gmail.com.

10. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

11. Third-Party Links

Our Service may link to other websites. We are not responsible for their privacy practices, so please review their policies before sharing your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of changes by posting the new policy on this page and updating the “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: