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Pupil Capture program not recognizing Pupil Labs DIY Eye tracker

  • Thread starter Thread starter A B
  • Start date Start date
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A B

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I'm having trouble getting the Pupil Labs Capture program to recognize my DIY eye tracker. I followed Pupils Lab Core DIY document to build an eye tracker set up with the Logitech C525 (world camera) and Microsoft HD 6000 (eye camera). After downloading the Pupil Core software and plugging in the device, I received an error saying "camera not found". After researching the problem a bit, I manually adjusted the camera drivers to libusbk and tried running the Pupil Labs program as an administrator. Now the error message states "1:5 matches C525 but is already in use or blocked." and does not mention the HD 6000 camera at all.

Greatly appreciate any thoughts or solutions!

~A

Troubleshooting already attempted:

I've tried updating the uvc as mentioned in other posts, but receive the error " ERROR: uvc-0.14-cp36-cp36m-win_amd64.whl is not a supported wheel on this platform."

I've downloaded the pyuvc code from github (except I could not find the package with the exact title 'libturbo-jpeg' but I found ' turbojpeg' instead).

I've manually used Zadig to change both the camera drivers to libusbk (both Interface 0 and Interface 2 for each device).
<p><a href="https://i.sstatic.net/18mXy93L.png" rel="nofollow noreferrer">enter image description here</a></p>
<p>I'm having trouble getting the Pupil Labs Capture program to recognize my DIY eye tracker. I followed Pupils Lab Core DIY document to build an eye tracker set up with the Logitech C525 (world camera) and Microsoft HD 6000 (eye camera). After downloading the Pupil Core software and plugging in the device, I received an error saying "camera not found". After researching the problem a bit, I manually adjusted the camera drivers to libusbk and tried running the Pupil Labs program as an administrator. Now the error message states "1:5 matches C525 but is already in use or blocked." and does not mention the HD 6000 camera at all.</p>
<p>Greatly appreciate any thoughts or solutions!</p>
<p>~A</p>
<p>Troubleshooting already attempted:</p>
<p>I've tried updating the uvc as mentioned in other posts, but receive the error " ERROR: uvc-0.14-cp36-cp36m-win_amd64.whl is not a supported wheel on this platform."</p>
<p>I've downloaded the pyuvc code from github (except I could not find the package with the exact title 'libturbo-jpeg' but I found ' turbojpeg' instead).</p>
<p>I've manually used Zadig to change both the camera drivers to libusbk (both Interface 0 and Interface 2 for each device).</p>
 

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